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  e3works inc. :: Disc Clone FAQ

Disc Clone FAQ
 

If you do not find the information you are searching for,
please send us an email to Technical Support.


1. What is the DiscClone?
2. What software/drivers does Disc Clone come with?
3. Why does the DiscClone not work with Windows 95?
4. Can DiscClone duplicate Karaoke CDs?
5. I do not have an instruction manual. Where can I get one?
6. We have copied some CD's and everything was fine. The last one that we tried to copy didn't stop copying.
7. I can copy my music CDs perfectly. I can even play them on my computer. But when I insert them into either one of my home stereos (Pioneer or Magnavox) they do not work.
8. When I install the DiscClone Driver on Windows XP? Why does it say something about proceeding at your own risk?
9. How do I copy a CD I already have?
10. How do I copy from my computer?
11. What type of CD's can I copy?
12. If I go from CD-R/RW Mode (PC/Mac) to Quick-Copying Mode do I have to go through the instructions on page 9 of the User's Manual?
13. If I go from Quick-Coping Mode to CD-R/RWMode (PC/MC) do I have to go through the instructions on page 10 of the User's Manual?
14. Do I need a computer to use DiscClone?
15. Do I need a computer to mix different music or information on one CD?
16. Does DiscClone support Over-Burn Technology?
17. What is Over-Burn Technology?
18. Does DiscClone burn 90 minute CDs as a Stand-Alone unit?
19. Does the DiscClone burn 90min CDs as a writer with a computer attahced?
20. Does the DiscClone burn 99min CDs?
21. Does the DiscClone work on a Mac?
22. When you plug the DiscClone into a USB 1.0 port, does it only work at 4x speed?
23. What is the voltage of DiscClone?
24. Why does my PC does not seem to detect the DiscClone?


1. What is the DiscClone?
Solution:
The DiscClone is a CD Duplicator. It can copy CDs as a Stand-Alone unit with no additional software required or it can be connected via USB 2.0 to a PC or Mac computer. To use the device as a disc burner, you must have third party duplicating software.


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2. What software/drivers does Disc Clone come with?


Solution:
The Disc Clone comes with drivers for Windows 98se/ME/2000/XP as well as Mac OS9 and OSX drivers. It does not come with any other third party software.

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3. Why does the DiscClone not work with Windows 95?

Solution:
DiscClone (DCU) uses USB 2.0 technology which is not available on Windows 95.

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4. Can DiscClone duplicate Karaoke CDs?


Solution:
Not completely. A Karaoke CD is in CD+G format. Currently, DiscClone does not support full CD+G format. Although the graphics/titles of the karaoke CD will not be transferred, the audio will.


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5. I do not have an instruction manual. Where can I get one?

Solution:

An instruction manual is included with your DiscClone. However, there is one available for download on this website. >>DOWNLOAD


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6. We have copied some CD's and everything was fine. The last one that we tried to copy didn't stop copying.

Solution:
Power off, then power on your DiscClone. Press the drive open button on the CD-RW panel to check if the bottom tray can open. If it still doesn't work, RMA it.


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7. I can copy my music CDs perfectly. I can even play them on my computer. But when I insert them into either one of my home stereos (Pioneer or Magnavox) they do not work.

Solution:
There are many CD-Rs in the market, including silver-silver, silver-light blue, and silver-gold. Please purchase another CD media, such as silver light-blue, then try again. Normally, the chemical components of various CD-R's are different than an audio CD. The laser light first points to surface of CD-R, and reflects back to read data. Different chemical components can get different results. A computer CD-ROM has much more room to read different CD-R types, while normal home CD stereo player does not. Try another brand of CD-R, it should work.


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8. When I install the DiscClone Driver on Windows XP? Why does it say something about proceeding at your own risk?

Solution:
DiscClone Drivers hae been tested on both Windows and Macintosh Systems. Windows XP is supported by the DiscClone. When this window is present, please click 'continue' 3 times and your installation will finish.


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9. How do I copy a CD I already have?


Solution:

Please refer to page 9 of the DiscClone users manual: Quck-Copying Mode Instructions.


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10. How do I copy from my computer?

Solution:
Please refer to page 10 of DISC CLONE users guide External CD-R/RW Mode Instructions(PC/Mac).


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11. What type of CDs can I copy?


Solution:
All CD fomats are supported: CD-R, CD-RW, Audio CD, Video CD, Photo CD, Data CD, Mix Mode CD, CD Extra, Hybrid CD, Mini CD, Biz-Card CD.


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12. If I go from CD-R/RW Mode (PC/Mac) to Quick-Copying Mode do I have to go through the instructions on page 9 of the User's Manual?

Solution:
Yes


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13. If I go from Quick-Coping Mode to CD-R/RWMode (PC/MC) do I have to go through the instructions on page 10 of the User's Manual?

Solution:
Yes.


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14. Do I need a computer to use DiscClone?


Solution:
Not if you require to just duplicate a CD. Please refer to page 9 of the DiscClone users manual: Quck-Copying Mode Instructions.


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15. Do I need a computer to mix different music or information on one CD?


Solution:
Yes. You will require Third Party software to do this.


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16. Does DiscClone support Over-Burn Technology?

Solution:
Yes. In order to Over-Burn a CD, you must make sure your CD writer supports overburning. OverBurning is not totally without risk. OverBurning is writing DATA to a place which is outside the original CD-R specifications. The possilbe result is that some CD readers (Audio & Data) can have problems reading the last 90 seconds of an OverBurned CD-R.


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17. What is Over-Burn Technology?

Solution:
Almost every CD-R can hold between 660 and 690 Megabytes of DATA but usually the CD-R TotalSpace is physically set to 650 - 659 Mb. The extra space is normally used for the mandatory 90 seconds lead-out area. By shortening this lead-out area, extra DATA can be written to the CD-R. This method of writing a CD-R is called OverSizing or OverBurning. Please note, OverBurning is not totally without risk. The possible result is that some CD readers (Audio & Data) can have problems reading the last 90 seconds of an OverBurned CD-R.


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18. Does the DiscClone burn 90min CDs as a standalone unit?

Solution:
Yes.


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19. Does the DiscClone burn 90min CDs as a writer with a computer attahced?

Solution:
Yes. Make sure your CD writing software supports overburning.


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20. Does the DiscClone burn 99min CDs?

Solution:
Yes.


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21. Does the DiscClone work on a Mac?

Solution:
Yes. Mac OS9 and OSX drivers are provided.



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22. When you plug the DiscClone into a USB 1.0 port, does it only work at 4x speed?

Solution:
Yes.



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23. What is the voltage of DiscClone?

Solution:
AC 110/60Hz , 230/50Hz (Auto-detect)



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24. Why does my PC does not seem to detect the DiscClone?

Solution:
In order for your PC to acknowledge the DiscClone you must first press the "RUN" button for approximately 7 seconds. Once all three LED lights on the front panel of the DiscClone light up, you may then connect it via USB.



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